Yusra Medical Associates

Last updated: December, 2025

Yusra Medical Associates (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (the “Site”) or otherwise interact with us online.

This Privacy Policy applies only to information collected through our Site and does not replace our Notice of Privacy Practices, which explains how we use and disclose Protected Health Information (PHI) under HIPAA when we provide medical care.

1. Information We Collect

We may collect the following types of information when you visit or use our Site:

1.1 Information You Provide Directly

You may choose to provide information such as:

Name

Contact information (phone number, email address, mailing address)

Appointment requests or messages submitted through online forms

Other information you voluntarily provide in free-text fields

Important:
Please do not submit sensitive medical details, Social Security Numbers, or financial account information through general contact forms or email. Use the patient portal or speak with our office directly for medical or billing questions.

1.2 Automatically Collected Information

When you use the Site, we may automatically collect:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on the Site

Referring website or search terms

This information helps us understand how visitors use the Site and improve its performance, security, and content.

1.3 Cookies and Similar Technologies

We may use cookies and similar technologies to:

Remember your preferences (such as language or font size)

Analyze how our Site is used

Improve user experience

You can manage cookie settings through your browser. Disabling cookies may affect some features of the Site.

2. Protected Health Information (PHI) & HIPAA

If you are a patient, some of the information we maintain about you is Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

PHI includes information that identifies you and relates to your past, present, or future physical or mental health, the care you receive, or payment for that care.

Our use and disclosure of PHI is governed by our Notice of Privacy Practices, not this general website Privacy Policy.

You can obtain a copy of our Notice of Privacy Practices by contacting our office or requesting it at your next visit.

3. How We Use Your Information

We may use the information we collect from or about you to:

Respond to your inquiries, messages, and appointment requests

Communicate with you about scheduling, office information, or services

Operate, maintain, and improve our Site and its content

Monitor Site usage and performance

Protect the security and integrity of our systems

Comply with legal, regulatory, or law enforcement requests as required by law

We do not sell your personal information.

4. How We Share Your Information

We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party vendors who help us operate the Site or provide services (for example, hosting providers, website analytics, or IT support). These parties are expected to protect your information and use it only for the services they provide to us.

4.2 Legal & Safety Requirements

We may disclose information if we believe it is necessary to:

Comply with a law, regulation, subpoena, or legal process

Protect the rights, property, or safety of Yusra Medical Associates, our patients, staff, or the public

Assist in fraud prevention or security investigations

4.3 PHI Disclosures

Any sharing of PHI is governed by HIPAA and our Notice of Privacy Practices (for example, sharing information with other healthcare providers involved in your care or your insurance plan).

We do not share your PHI with third parties for their own marketing purposes without your authorization.

5. Third-Party Websites & Links

Our Site may contain links to third-party websites, services, or tools (for example, a patient portal, mapping services, insurance sites, or health resources).

We are not responsible for the privacy practices, content, or security of these third-party sites. Your use of third-party sites is governed by their own privacy policies and terms, and we encourage you to review those policies carefully.

6. Security

We use reasonable physical, technical, and administrative safeguards to help protect the information we collect and maintain. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

To help protect yourself:

Avoid sending sensitive information (like detailed medical information or financial data) via unencrypted email or general contact forms.

Use our patient portal or call the office for medical questions, test results, or other sensitive topics.

7. Children’s Privacy

Our Site is intended for use by adults and is not directed to children under 18. We do not knowingly collect personal information from children under 13 through the Site. If we become aware that we have unintentionally collected such information, we will take reasonable steps to delete it.

Parents or guardians who believe their child may have provided personal information via the Site should contact us using the information below.

8. Your Choices

Depending on how you use our Site, you may have the following choices:

Contact forms / email: You can choose what information you provide. Do not submit information you are not comfortable sharing online.

Cookies: Most browsers allow you to block, delete, or restrict cookies. Check your browser settings for options.

Communications: If we send non-medical communications (for example, general office announcements), you may be able to opt out or unsubscribe, where applicable.

For medical communications or required notices (for example, treatment or billing-related), different rules may apply under HIPAA and other laws.

9. International Users

Our practice is located in the United States and our Site is intended for users in the U.S. If you access the Site from outside the U.S., you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Yusra Medical Associates
Yusra Medical Associates
3020 Park Pond Wy,

Kissimmee, FL 34741, United States
Phone:+1 407-978-6021
Email: support@yusramedicalassociates

If your question relates to your medical records or PHI, please call the office directly and ask to speak with the appropriate staff member about your HIPAA rights and our Notice of Privacy Practices.